The second-hand marketplace Users Voice Anger Over Sizing Updates

Members of the platform have expressed outrage after an update resulted in products showing incorrect sizing.

The popular resale platform has altered its sizing categories for female and kids' apparel without notifying every member regarding the update.

Online Platforms Response

Countless users and merchants are expressing on platforms stating that platform listings now display a modified sizing category compared to what was initially listed because of the remapping.

The company said the new system was more in line with comparable marketplaces.

They have suggested members to review their products and manually change the size where appropriate, resulting in member annoyance.

Size Classification Updates

Before the change, the sizing featured one number and one letter, like S/8 or M/10.

The revised method features an alphabetical indicator and numerical range like S/UK 8-10.

In some cases, the size labels have been reassigned - like an L measurement used to be a 12 but now shows as UK 16-18.

Shopper Accounts

One content creator, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".

"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.

Another user, located in Scotland, explained products she uploaded featuring size 14 markings were showing in the marketplace as larger sizing 20-22.

"Should someone sized 20-22 purchase these they may become frustrated," she explained.

Necessary Adjustments

A different user, from Derby, said she had been left angered by the change as she had to manually change the sizes on "every single listing".

"This situation is especially annoying, since I have chronic health issues and selling on Vinted has been paramount after experiencing income reduction," she stated.

Service Background

The app has more than 100 million users, with 18 million British users.

It has emerged as a preferred choice to second-hand platforms like eBay and Depop.

This represents another occasion where an unanticipated change within the service has received backlash: previously, the platform withdrew an update concerning shipment methods following member complaints.

Jeffrey Moody
Jeffrey Moody

A digital strategist with a passion for uncovering emerging trends and sharing actionable insights across various industries.